UC Davis Status

All Systems Operational

Adobe Operational

AggieBudget Operational

AggieBuy Operational

AggieCloud: Account Management Operational

AggieCloud AWS Operational

AggieCloud Azure Operational

AggieDash Operational

AggieFeed Operational

AggieService Operational

AggieExpense Operational

AggieVideo Operational

APHID Operational

ASIS Operational

ATR portal Operational

Banner Operational

Box Operational

Cable TV Operational

Canvas Operational

CAS Operational

Computing Accounts Operational

Crashplan Backup Service Operational

Data Center Colocation Operational

DavisMail Operational

DHCP Operational

DNS Operational

DocuSign Operational

Duo Multifactor Authentication Operational

Email Lists Operational

Email Routing Operational

Faculty Sites Services Operational

Final Grading System (FGS) direct web access Operational

GS Commencement Operational

GS eDocs Operational

GS GradHub Operational

GS GradTrack$ Operational

GS LAMB Operational

GS PRM Operational

GS SPA Operational

GS ProgramsManager Operational

GS Stats Operational

FISDS Operational

IAM Operational

IT Catalog Operational

Kerberos Operational

KFS Operational

LDAP Operational

Lecture Capture Operational

MyAwards Operational

MyInfoVault Operational

myUCDavis Operational

Network Operational

Network Time Operational

OASIS Operational

Privileged Account Management Operational

Pinnacle Operational

Qualtrics Operational

Radio Service (800MHz) Operational

SAN & DCFS Operational

SRCE Operational

ServiceNow Operational

Shibboleth Operational

SiteFarm Operational

Software Website Operational

Television Service Operational

TRS Operational

uConnect Active Directory Operational

uConnect ADFS Operational

uConnect Exchange On-prem Operational

uConnect Office 365 Operational

UC Davis Home Site Operational

UCD Mobile Operational

Virtualization Operational

Voicemail Operational

Voice Telephone System Operational

VPN Operational

Web Hosting Operational

Wireless Operational

Zoom Operational

Photo Rosters Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance: SiteFarm May 17, 2024 20:00 - May 18, 2024 10:00 PDT

Purpose:
Upgrade SiteFarm

Impact:
No downtime is expected

Affected:
All web sites hosted on Acquia Site Factory

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 15, 2024 - 11:38 PDT

Network Maintenance: VOIP Maintenance May 17, 2024 20:00-23:59 PDT

Purpose:
VOIP Maintenance - upgrading Cisco 7841 Phone firmware.

Impact:
During this change Cisco 7841 model devices will be rebooted and will come back online in few minutes. Active calls will be dropped during this upgrade process on these devices.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 14, 2024 - 22:07 PDT

Planned Maintenance: Electrical Utility Shutdown - Medical Sciences I B (Carlson Health Sciences Library) / G049 May 18, 2024 06:00-12:00 PDT

Purpose:
Remove old 75KV Transformer and install new one.

Requested By:
Kevin Eubanks, BMS Lighting Crew, BMS Electrical Maintenance
Phone: 530-979-7050, Cell: 530-979-7050, Task ID: 2678411

Impact:
Electrical

Affected Buildings:
MED SCI I B
SCHALM

Affected VLANs:
DEAN-VETMED-15
DEAN-VETMED-16
DEAN-VETMED-2-FW
DEAN-VETMED-4-NR
GEN-ACAD-1
GEN-ACAD-2-FW
HOUSING-9-NR
HVAC-2-FW
IT-CRETV-3-FW
LIBRARY-13-FW
LIBRARY-4-FW
LIBRARY-5-FW
M-COM-HEALTH-2-FW
O&M:UTILITIES-1
PARKING-SVCS-1-FW
POWER-1-NR
STU-HLTH-SVCS-3-NR
STU-HLTH-SVCS-4-NR
VETMED-9-NR
VETMED-POS-1-NR
VH-ADMIN-1-FW
VM-ACADPROGS-1-FW
VM-CENT-SERV-1-FW
VM-GEN-I&R-1-FW
VM-GEN-I&R-6-FW
VM-RESEARCH-1-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 14, 2024 - 10:22 PDT

Planned Maintenance: Fume Hood/Electrical/Mechanical Shutdown - Haring Hall / D042 May 18, 2024 06:00-15:00 PDT

Purpose:
Contractor replacing the main power transformer for the new addition at Chemistry

Requested By:
Brian Laird, UTIL High Voltage
Cell: 530-601-8048, Task ID: 2605193

Impact:
All electrical to the east wing

Affected Buildings:
HARING

Affected VLANs:
ACAD-PREP-PROG-1-FW
GEN-ACAD-1
IT-CRETV-3-FW
POWER-1-NR
VM-RESEARCH-1-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 08, 2024 - 08:14 PDT

Planned Maintenance: Campus Home Site May 19, 2024 08:00-08:30 PDT

Purpose:
Minor code updates

Impact:
No downtime is expected

Affected:
Campus Home Site at www.ucdavis.edu

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 13, 2024 - 13:27 PDT

Planned Maintenance: ServiceNow May 20, 2024 18:00-23:59 PDT

Purpose:
ServiceNow administrators will implement minor updates to the Service Hub and ServiceNow Platform.. The release notes are located here: https://kb.ucdavis.edu/?id=10779

Impact:
No downtime is expected.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Posted on May 13, 2024 - 15:00 PDT

Past Incidents

May 16, 2024

No incidents reported today.

May 15, 2024

Network Maintenance: VOIP Maintenance

Completed - The scheduled maintenance has been completed.
May 15, 23:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 PDT

Scheduled - Purpose:
VOIP Maintenance - upgrading Cisco 8851 Phone firmware.

Impact:
During this change Cisco 8851 model devices will be rebooted and will come back online in few minutes. Active calls will be dropped during this upgrade process on these devices.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 14, 22:04 PDT

May 14, 2024

Planned Maintenance Extension: Sympa

Completed - Sympa maintenance has been completed.
May 14, 22:36 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:21 PDT

Scheduled - Purpose:
Sympa will be under maintenance to manage list subscribers and owners.

Impact / Affected Services:
Sympa will be unavailable during maintenance. Messages will be queued and delivered after maintenance has completed.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 14, 22:20 PDT

Planned Maintenance: Sympa

Completed - The scheduled maintenance has been completed.
May 14, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 21:00 PDT

Planned Maintenance: Electrical Utility Shutdown - Dutton Hall / B074

Completed - The scheduled maintenance has been completed.
May 14, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 04:00 PDT

Scheduled - Purpose:

This would involve de-energizing the MSB to install a breaker and terminate the conductors for temp power.

Requested by:

Hugo Puebla
BMS Lighting Crew
BMS Electrical Maintenance
Phone: 530-574-5788
Cell: 530-574-5788
Task ID: 2585715

BUILDINGS:
DUTTON HALL

VLANs:
ACAD-PREP-PROG-1-FW
ACTG&FINAC-1-FW
ADMIS&OUTRCH-2-FW
ARCH-&-ENGR-2
CASHIER-1-FW
COUNSELING-2-NR
FIN-AID&EMPL-1-FW
FIN-AID&EMPL-2
HVAC-2-FW
INTRCOL-ATHL-1-FW
IT-CRETV-3-FW
LIGHTING-1-NR
LIGHTING-2-NR
PD-VIDEO-1-FW
POWER-1-NR
REGISTRAR-1-FW
STDT-JUD-AFF-1-FW
STUDENT-AFFRS-1-FW
STUDENT-AFFRS-3-FW
WIRELESS

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 10, 18:08 PDT

Network Maintenance: [CENIC NOC-733089] SoCal Maintenance

Completed - The scheduled maintenance has been completed.
May 14, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:00 PDT

Scheduled - Purpose:
CENIC NOC-733089. CENIC will be working with remote hands to migrate a circuit to Internet2 from the LOSA2 hub site to LOSA4.

Impact:
Loss of AWS Direct Connect path redundancy during the scheduled maintenance window.

Affected:
AWS Direct Connect via Los Angeles (UC Davis - DC-L2-UCD-LOSA2-10G-17624)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 29, 09:59 PDT

May 13, 2024

DUO Degradation

Resolved - Duo has indicated the issue causing authentication failures on all affected deployments is fully resolved and all services are now fully functional.
May 13, 14:52 PDT

Monitoring - A fix has been implemented and Duo is monitoring the results
May 13, 13:57 PDT

Identified - The issue has been identified by Duo and a fix is being implemented.

https://status.duo.com/incidents/s1j49frg03z0
May 13, 13:47 PDT

Update - DUO is currently investigating an issue causing failures with Duo Push. We are working to correct the issue as soon as possible.

Please check back on the DUO status page for updates:

https://status.duo.com
May 13, 12:58 PDT

Update - We are continuing to investigate this issue.
May 13, 12:22 PDT

Investigating - DUO is currently experiencing a degradation. Staff are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 13, 12:22 PDT

Network Maintenance: [CENIC NOC-733654] CENIC Maintenance

Completed - The scheduled maintenance has been completed.
May 13, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 PDT

Scheduled - Purpose:
CENIC NOC-733654 CENIC Maintenance. CENIC engineers will be performing a software upgrade to aggregate switches at several locations. Impact is expected to be 20 min during the duration of the reload, but the entire maintenance window is reserved.

Impact:
Loss of CalREN Digital California (DC) path redundancy during the scheduled maintenance window.

Affected:
CalREN Digital California via Sacramento (UC Davis Medical Center - DC-L3-UCDMC-SACR1-20G-8026)

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 29, 10:00 PDT

May 12, 2024

No incidents reported.

May 11, 2024

Planned Maintenance: Fume Hood/Electrical/Mechanical Shutdown - ARS R1

Completed - The scheduled maintenance has been completed.
May 11, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 PDT

Scheduled - Purpose:
Replace power pole and tree work. Generation will be provided for buildings H041 and H042. Building H017 panel "B" at the south end of the building will also be generated. All generation tie in will have a half hour of no power at the beginning and end of the shutdown. The solar greenhouse and Pump house/pesticide storage buildings will be affected they have no zone # and will not be generated.

Requested By:
George Jones, UTIL High Voltage
Cell: (530) 681-7318, Task ID: N/A

Impact:
Electrical - all electrical to the buildings

Affected Buildings:
ARS R1

Affected VLANs:
ACU-1-FW
ANML-RES-SVC-1-FW
ECO-3-NR
HVAC-2-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 8, 08:16 PDT

May 10, 2024

Planned Maintenance: Faculty Sites

Completed - The scheduled maintenance has been completed.
May 10, 08:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 07:30 PDT

Scheduled - Purpose:
Update Faculty Sites

Impact:
No downtime is expected

Affected:
All web sites hosted on Faculty Sites

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 7, 16:53 PDT

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

Sitefarm Outage

Resolved - This incident is resolved.
May 7, 10:47 PDT

Investigating - Sitefarm is currently experiencing an outage.

Staff are investigating the issue.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 6, 13:49 PDT

Planned Maintenance: Electrical Utility Shutdown - Mann Laboratory / D036

Completed - The scheduled maintenance has been completed.
May 7, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:00 PDT

Scheduled - Purpose:
For DCM contractor work (demo plans).

Requested By:
Matt Bradshaw, BMS Electrical Construction, BMS Fire Alarm Shop, BMS Electrical IPE, BMS Electrical Maintenance
Phone: 530-601-8203, Cell: 530-601-8203, Task ID: N/A

Impact:
Panel A CKT 21, 38,40: These Circuits will impact the IT closet and data computers.

Affected Buildings:
MANN

Affected VLANs:
DEAN-AG-2-FW
ECO-3-NR
HVAC-2-FW
IT-CRETV-3-FW
O&M:UTILITIES-1
PLANT-SCIENCES-1-FW
PLANT-SCIENCES-2-FW
PLANT-SCIENCES-3-FW
PLANT-SCIENCES-9-FW
POWER-1-NR
WATER-1-NR
WIRELESS
WLS-UNMANAGED-1

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 6, 12:57 PDT

May 6, 2024

Planned Maintenance: AggieFeed

Completed - The scheduled maintenance has been completed.
May 6, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 17:00 PDT

Scheduled - Purpose:
Minor update to AggieFeed content aggregation infrastructure

Impact:
AggieFeed will be intermittently unavailable during the planned maintenance

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 2, 12:08 PDT

Service degradation: VPN

Resolved - This incident has been resolved.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 6, 09:12 PDT

Update - We are continuing to investigate this issue.
May 2, 08:36 PDT

Investigating - We are currently investigating reports of issues connecting to the campus VPN which is also affecting IT Express' ability to answer calls.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 1, 17:10 PDT

Network Maintenance: Sacramento Border Router

Completed - The scheduled maintenance has been completed.
May 6, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 02:00 PDT

Scheduled - Purpose:
Update software on the Sacramento Border Router to the current vendor recommended version.

Impact:
Traffic will be routed via alternate paths when the software update is performed. Clients may experience a brief period of slow network response when switching between normal and alternate paths. Existing sessions may reset when network traffic is diverted to the alternate routing path (Davis), and a second time when network traffic is returned to the normal path (Sacramento). Davis Campus backup connections to the Sacramento Border Router will be unavailable while the software update is performed. Novogene at UCDH will be unavailable while the software update is performed.

Affected:
128.120.0.0/16
152.79.0.0/16
168.150.0.0/17
169.237.0.0/16
2607:f810::/36

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Feb 1, 15:52 PST

May 5, 2024

No incidents reported.

May 4, 2024

Planned Maintenance: Electrical Utility Shutdown - ARS R1

Completed - The scheduled maintenance has been completed.
May 4, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 07:00 PDT

Scheduled - Purpose:
Replace power pole and tree work. Generation will be provided for buildings H041 and H042. Building H017 panel "B" at the south end of the building will also be generated. All generation tie in will have a half hour of no power at the beginning and end of the shutdown. The solar greenhouse and Pump house/pesticide storage buildings will be affected they have no zone # and will not be generated.

Requested By:
George Jones, UTIL High Voltage
Cell: (530) 681-7318, Task ID: N/A

Impact:
All electrical to the buildings

Affected Buildings:
ARS R1

Affected VLANs:
ACU-1-FW
ANML-RES-SVC-1-FW
ECO-3-NR
HVAC-2-FW

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 25, 11:34 PDT

Planned Maintenance: Campus VPN

Completed - The scheduled maintenance has been completed.
May 4, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 07:00 PDT

Scheduled - Purpose:
System maintenance.

Impact / Affected Services:
The campus VPN will be unavailable for up to 2 hours.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
Apr 29, 07:54 PDT

May 3, 2024

No incidents reported.

May 2, 2024

Emergency Maintenance: Campus Wireless

Completed - The scheduled maintenance has been completed.
May 2, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 20:00 PDT

Scheduled - Purpose:
Need to reboot one of the controllers in a wireless cluster.

Impact:
There will be minimal to no outage. Clients and access points should roam and connect to another controller.

Affected:

All Campus wireless - excluding Resnet - Eduroam & UCD-Guest

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 2, 17:27 PDT

Emergency Maintenance: Campus VPN

Completed - The scheduled maintenance has been completed.
May 2, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 PDT

Scheduled - Purpose:
Administrators will perform an emergency maintenance on the Campus VPN

Impact:
vpn.ucdavis.edu will be unavailable during the window.

----------------------------
IT Express Service Desk
ithelp@ucdavis.edu
530.754.HELP (4357)
May 1, 19:09 PDT